WHO SHOULD PARTICIPATE: CMOs, CNOs, compliance officers, emergency department personnel, joint commission coordinators, medical records staff, quality improvement personnel, risk managers, legal counsel, and anyone else interested in the subject matter
OVERVIEW: This webinar will cover a law that applies to all hospitals, including Critical Access Hospitals and other healthcare providers, such as physician offices and nursing homes. Under Section 1557 of the Affordable Care Act, the law addresses nondiscrimination required signs and notices, interpreters, a civil rights law for healthcare providers, and more. It forbids discrimination based on sex, race, color, national origin, age, and disability. It builds on long standing and familiar federal civil rights laws. This is the first law to prohibit discrimination based on sex, including gender and gender identity, in covered health programs and activities. This webinar will discuss changes by the Office of Civil Rights (OCR) to comply with the laws as well as case law regarding several issues important to hospitals.
Hospitals are required to have a policy on nondiscrimination and must educate their staff. Patients must
1) be notified in a language they comprehend; and 2) understand how to file a complaint if they encounter discrimination. Additionally, interpreters must be qualified, the definition of which will be explained during the webinar. This program will provide resources and information to help meet the education requirements to ensure your employees know and follow this law. A list of each state’s 15 taglines will be provided as an additional resource. The presenter will also provide sample notices to be posted and sample grievance procedures.
LEARNING OBJECTIVES:
• Recite that hospitals are required to post a sign regarding nondiscrimination;
• Describe that the hospital must have a sign with 15 taglines (17 in 4 states and DC),
notifying patients of the right to an interpreter at no cost;
• Recall that the Office of Civil Rights is the main enforcer of section 1557; and
• Discuss that the hospital must have a process for patients wanting to file a
grievance related to discrimination.
MEET YOUR FACULTY: Laura A. Dixon, JD, RN, CPHRM; Speaker Bio
CONTINUING EDUCATION: Please direct any inquiries about continuing education to the LHA Education department by emailing [email protected]
Nursing: Up to 2.0 contact hours will be awarded for this offering by the Louisiana Hospital Association for complete attendance and evaluation of the program. The LHA is approved by the Louisiana State Board of Nursing – CE Provider #39.
Participants will receive, upon completion of this program and evaluation, a certificate documenting the completed continuing education/clock hours.