Beyond Basics of Case Management Boot Camp


Thursday, March 21, 2024
Thursday, March 28, 2024

Thursday, April 4, 2024

Thursday, April 11, 2024
Thursday, April 18, 2024

All Session: 9:00 a.m. – 11:00 a.m. CT

WHO SHOULD PARTICIPATE: CMOs, CNOs, compliance personnel, emergency department personnel, joint commission coordinators, medical records staff, case managers, social workers, quality improvement personnel, risk managers, legal counsel, and anyone else interested in the topic

OVERVIEW: Having a foundation for effective case management is critical. This five-part series will cover solutions for many of the challenges faced by case managers today. The series will cover key stakeholders and the integral role they play in the rounding process; how to incorporate case management at all access points to your hospital or health system; and how to best collaborate with physicians, especially high-volume ones such as hospitalists and emergency department physicians. The speaker will then review how to remain forward looking in your practice. Finally, the series will conclude with a discussion of case management outcomes, including what they are, how to measure them, and how to report them. 

At the conclusion of this series, participants should be able to:

Part One:
Describe the differences between interdisciplinary rounds and other modalities, such as

        huddles and teaching rounds;
Define key members for the rounding team;
Identify the role of each team member through scripting and other tools; and 
Discuss a walking rounds checklist.

Part Two:
Discuss the Two Midnight Rule components and how they are positively impacted by access

        point case management;
Define best practices for case management in the emergency department, transfer center and

        admitting office; and 
Identify ways to reduce readmissions, unnecessary admissions, and issues of noncompliance

        at hospital access points. 

Part Three:
Identify the key roles of the physician advisor and the hospitalist;
Discuss best practice strategies with key physician stakeholders to ensure optimal outcomes;
Review strategic specialty roles in case management held by RNs and/or social workers; and 
Describe opportunities for improvement at key locations throughout the hospital while

        collaborating with physicians.

Part Four:
Explain the continuum of care and why it is important to case management professionals;
Review how case management professionals can provide integrating mechanisms for patients

        across the continuum; 
Identify strategies for engaging stakeholders across the continuum; 
Ensure that patients and families are prepared for any transitions in care;
Describe the applications of case management in a variety of settings;
Define the three components of care transitions; and
Discuss community case management and why it is important to hospital case managers. 

Part Five:
Describe contemporary outcome measures for case management;
Review how to create a workable case management dashboard; and 
Recite how benchmarks can be applied to your case management dashboard.

MEET YOUR FACULTY: Toni G. Cesta, PhD, RN, FAAN, Founding Partner, Case Management Concepts, LLC; Speaker Bio

CONTINUING EDUCATION: Nursing: Up to 10.0 contact hours will be awarded for this offering by the Louisiana Hospital Association for complete attendance and evaluation of the program. The LHA is approved by the Louisiana State Board of Nursing – CE Provider #39.

Other Participants will receive, upon completion of this program and evaluation, a certificate documenting the completed continuing education/clock hours.

3/21/2024 9:00 AM - 4/18/2024 11:00 AM
Central Daylight Time
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VIRTUAL OFFERING: Access information for the webinar will be provided to each registered participant in advance of the event. To prevent emails from going into your junk or spam folders, have your IT staff whitelist the email address [email protected] and any emails coming from Access information and program materials are not meant to be shared with anyone other than registered participants. Program materials are the intellectual property of the speakers and are intended only for those who register and participate in the webinar. Sharing this information with others within your organization will result in being charged an additional registration fee.

REGISTRATION: Registrations are accepted online only. VISA, Master Card, Discover, and American Express are accepted. Email confirmations will be sent to registrants upon completion of registration. To ensure timely delivery of instructions and handouts, and inclusion on the attendee list, registrations should be completed online one week prior to the event.  

CANCELLATION POLICY: Individuals who cancel more than seven business days prior to a scheduled event will be charged a cancellation fee of $40 per person unless the webinar is complimentary. Written notice of the cancellation must be emailed to [email protected]. No refunds will be issued for cancellations received within seven business days of the event or for no-shows. 

SUBSTITUTION POLICY: Registrants who are unable to participate in an LHA educational event are permitted and encouraged to have an eligible substitute; however, written notice of the substitution must be emailed to [email protected] at least seven business days in advance of the event. The substitution option is not available if written notification is received by the LHA less than seven business days before the scheduled program. 

ACCOMODATIONS: Please contact the LHA if you have a disability that may require special accommodations for this educational opportunity. The LHA is committed to ensuring full accessibility for all registrants.